Prosperity Bank, a community bank based in Texas, US, has partnered with software provider Akuvo to upgrade its collections processes.Prosperity Bank will deploy Akuvo’s collections platformFounded in 1983 and headquartered in Houston, Prosperity Bank operates 285 branches across Texas and Oklahoma, claiming to manage $40 billion in assets. The bank offers a range of services, including savings and checking accounts, credit cards, and both personal and business loans.Prosperity Bank has chosen to deploy Akuvo’s cloud-native collections platform, which offers capabilities for bankruptcy processing, repossessions, credit disputes, collections management, risk analysis, and team gamification tools.The US-based vendor says its tech will “support the bank by improving collection efficiencies, protecting assets, and streamlining processes“.Akuvo also offers a virtual collector that it claims can integrate with any existing collections platform. The offering can autonomously collect payments, handle promises to pay, schedule calls, and perform other tasks “without the need for human intervention”, the company says.Earlier this month, Akuvo appointed William Coffey, former SVP and CTO at WSFS Bank, as its new chief risk and data officer.
Gio. Gen 16th, 2025
